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Home History Citizen Engagement

Process and Capacity

City Hall & Public Agencies Community Intermediaries Roles and Responsibilities Communication Strategies Peer Exchange

Stakeholders

Identifying Stakeholders Underrepresented Groups Stakeholder Analysis

Assess Needs

Starting Refining Citizen Participation Prioritizing Needs Citizen Review Communicating Results

Map Assets

The Case for Mapping Assets Reviewing Priorities Stakeholder Activation Organizing Asset Data Mapping Citizen Review Communicating Results

Plan for Action

Roles & Responsibilities Stakeholder Activation Structure and Processes Measuring Success Citizen Review Communicating Results Your Service Plan

Mobilize and Engage Citizens

Keeping Service in the Forefront Social Networking Media Partnerships Volunteer Opportunities

Resources

Forms Process and Capacity Stakeholders Contacts Needs Assessment Asset Mapping Action Planning Measuring Success Volunteer Management Social Media Media Issue Brief and Toolkits Nonprofit Resources Funding Resources

Resources

Initial Process and Capacity Building

For help in using web 2.0 in this process, check out:

Code for America, an organization offering assistance in using web tools to transform government.